• Get a single view into field resource availability
• Tracking historical performance, currently performance and schedule adherence with pre-configured reports and dashboards
• Monitor staff skills, Locations, Pay rates and Categories.
The Comprehensive field staff Solution
With Field service dispatch employee management, you can impose order and efficiency on these operations, while dramatically increasing workforce productivity and enhancing your customers’ experience. Only Field Force Tracker offers:
• Optimizations tailored to your field organization. Get come the right employee to the right job at the right work time, based specifically on the criteria you choose field staff management track solution, prioritize and fine-tune.
• Result: Field service dispatch employee management customer satisfaction rates rise to 98 %.
• Multi-sites customer empowerment. From the very high moment that you start using the software, you can remind your customers of their appointments by phone or mobile alert via text, e-mail or social media. And they can confirm, track, cancel or reschedule appointments throughout the process.
• Result: Unnecessary truck rolls cache by 20 %.
Higher Revenues with Field Force Tracker Management
Field resources are needed to physically visit associate workplace or decision staff on the phone to receive directions that are dear and takes time that would be higher spent union customers track by Field service dispatch employee management.