Field Service Dispatch Software for Repair Customer and Product History
Field force tracker is full service support dispatch software for tracking multiple companies’ employee on side repair customers and mange product repair history or client. We have allows you to see basic customer information and a customer's past service history immediately upon receiving calls. Before taking the new job, you can look into the records of the customer's previous services, old work orders and service records, and other related information organized in front of you. Powerful searches and pre-complied reports make it easy to look at past repair history and all other transactions. Have your customers thanking you for your attentive service by organizing their repair data.
Service dispatch Software or field service automation managing service and repair comes right down to having in-context data, documents and communications tired one place. To modify the method, Field Force Tracker platform automates paper processes to assist you cut back overhead and body prices. To effectively cut back cycle time and Days out of Service, you would like to understand what’s happening because it happens. time period access to service events offers you management over the method by providing visibility into internal and external service events. Field Force Tracker's platform uses advanced automation therefore you'll get all the data at once you'll record client warranties. If your product is underneath manufacturer’s warrant, you'll verify that data at once saving you value of replacement components. Our field service automation software system comes with powerful searches that allow you search client records within the matter of minutes.
Multi-party access acknowledge that once all parties concerned during a repair event have all the data in one place, decision-making is improved and technicians pay less time within the look and longer taking care of customer's issues. Integrated communications Field Force hunter puts all communication in one place – creating it as straightforward to update a case because it is to text or email by clicking on an online page by field service automation:
- Reducing time spent tracking down information
- Eliminating confusion
- Speeding up the repair process