This allows cross-functional teams to create and share service information. However, this is not sufficient; inventory management systems have the potential to allow tracking management practices to take place in a real-time tracking.
We know that very often your service providers are not in the office when you receive a new service order. So you have to check the schedule, call one of your photocopier technicians and tell them what they need to do, when and where. Even the people with best memory will find it difficult to remember all the information, plus, why do you have to spend so much time on calls?