Field Force Tracker Software as a Service for Employee
• Web or mobile based receive customer details and incidents on your mobile along with complete job location information dashboards.
• Specific Job status, including stop and start time on query on the chase force and stop wasting time filling up manual daily activity reports.
• Complete job schedule information locations on map and get driving directions to the same. Plan your travel time efficiently.
• Instantly capture customer feedback & signature for the service provided and generate bills.
• Quickly & easily access customer accounts and past history
• Customizable customer qualification screen with drill down features to detailed information
• Technician skill levels to assign jobs appropriately
• Automate CSR scripts to enhance call taking process, unlimited notes date/time stamping & spell check
• Optional customer email notifications with technician picture & profile
• Daily, weekly monthly dispatch board views
• Create multiple dispatch boards, Single Click scheduling functionality
• Dispatch route optimization and Map support, integrated mapping & GPS tracking available
• Crew dispatching - Assign multiple people to the same job, Technician time tracking, time sheets and pay rates integration
Field service management increase your employee profitability and generate more and more revenue simplifies processes and reduces customer information record working hours from location customer concerned and import task from your manager with FFT software.